613.531.3334

Blog

Last updated: March 18, 2022.

Dear Clients,

With the upcoming changes to masking requirements for Ontario, we wanted to keep everyone updated on our protocols. We have decided that our clinic will continue with mandatory face masks after March 21, 2022. This will be for all staff and all clients entering the clinic.

We understand that this may not be the update that some were hoping for. Our team continues to work in close quarters, it’s imperative that we continue to take these safety measures. This will help ensure that we can operate properly and continue to provide the best medical care for your pets. It has been so nice to welcome clients back into the clinic. With our exam room size and length of time spent with you, our doctors appreciate your compliance with our face mask requirements and hope this will continue.

As always, as things change we will continue to update our protocols as we feel necessary.

  • For medication/food pickup and payments, a maximum of 2 people are allowed in reception at one time. Upon arrival please call us at 613-531-3334.
  • Only 1 client will be allowed into the exam rooms at this time due to insufficient social distancing space
  • Face masks are mandatory when interacting with our team
  • Thank you for your cooperation and for helping us all stay healthy. Please be considerate of our staff. We ask only for courtesy and kindness when working with our team as they continue to work tirelessly to provide the best level of care for your pet during these trying times.

    – Your dedicated team at Sims Animal Hospital